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API Reference
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Retrieve Conversation

get
https://a.klaviyo.com/api/customer-agent-conversations/

🚧

This endpoint is in beta and subject to change.

A beta revision header (2026-04-15.pre) is required to use our beta APIs. Klaviyo APIs in beta are not intended for use in production. See our versioning and deprecation policy for more information.

Returns one Customer Agent conversation with its status and message
turns.

Rate limits:
Burst: 3/s
Steady: 60/m

Scopes:
agents:read

Path Params
string
required
Query Params
fields[customer-agent-conversation]
array of strings

For more information please visit https://developers.klaviyo.com/en/v2026-04-15.pre/reference/api-overview#sparse-fieldsets

fields[customer-agent-conversation]
Headers
string
required
Defaults to 2026-04-15.pre

API endpoint revision (format: YYYY-MM-DD[.suffix])

Responses

Updated about 7 hours ago

Language
Credentials
Header
LoadingLoading…
Response
Choose an example:
application/vnd.api+json

Updated about 7 hours ago

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