post
https://a.klaviyo.com/api/customer-agent-conversations
This endpoint is in beta and subject to change.
A beta revision header (2026-07-15.pre) is required to use our beta APIs. Klaviyo APIs in beta are not intended for use in production. See our versioning and deprecation policy for more information.
Create a new Customer Agent conversation with no messages.
The server generates and returns the conversation id. Continue
it by sending a Customer Agent Response create call with this id
as the conversation relationship.
Rate limits:
Burst: 3/s
Steady: 60/m
Scopes:
agents:write