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Hey! These docs are for version 1-2, which is no longer officially supported. Click here for the latest version, 2023-10-15!

Klaviyo's web tracking uses an encrypted identifier. However, there are many use cases that require developers to have access to a given profile's email or phone number. In such cases, developers can use this operation to exchange an encrypted identifier for a profile ID, which they can then use to retrieve the full profile data (by making a subsequent request to the get-profiles operation).

The exchange_id takes the following form:


The exchange_id appears in the url as follows: