Create a sandbox account

If you would like to test custom integrations and applications without any risk of impacting your production account, you can create an additional free Klaviyo account for testing purposes. This is optional.

The account owner will need to set up a secondary account tied to the same email address and password as the primary account, which will link the two together in Klaviyo.

Sign up for multiple accounts

While logged out of your production account, head over to Klaviyo and click the Sign Up button at the top of the page.

Sign up using the same email address and password currently in use on your production account, but with a different company name. For example, if the company name on your production account is Ben's Best Books, your sandbox account might be called Ben's Best Books - Sandbox.

Complete the guided set up wizard to finalize your sandbox account. You will also want to ensure user roles are assigned in the secondary account. Read more about multi-account user privileges.

Swap between accounts

When you log in with an email and password associated with multiple accounts, you will automatically log in to the most recent account you were previously in. After logging in, use the account dropdown in the upper right corner to switch between production and sandbox accounts.